HealthTap

HealthTap

HealthTap, a telemedicine platform offering 24/7 access

Multiple Specialties
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About the product

HealthTap provides a comprehensive telemedicine service that includes video, audio, and asynchronous communication with healthcare professionals. It uses proprietary software based on WebRTC standards for video and audio protocols. The platform offers a free membership with access to tools like an AI-powered symptom checker and doctor-written Q&A. For a subscription fee, users can have unlimited virtual doctor visits. HealthTap integrates with electronic medical records (EMRs) and supports data exchange protocols like FHIR, HL7, and RESTful API. The platform is designed for ease of use, requiring no special equipment other than a smartphone or computer with a high-quality internet connection. It aims to reduce paperwork and increase efficiency for providers, while offering patients personalized medical information and quick access to doctors

Assessment Overview

HealthTap is a versatile telemedicine platform that offers a range of services to patients and providers, with a focus on accessibility, ease of use, and integration with existing healthcare systems. HealthTap is the only virtual primary care practice available everywhere in the U.S., offering affordable, long-term care to millions of consumers, with or without health insurance. HealthTap Medical Group hires the best doctors and works with them to deliver exceptional virtual care. HealthTap's Doctor Network includes 90,000 U.S.-licensed, board-certified doctors in 147 different specialties.

Foundational criteria clusters

This constitutes the foundational threshold.

Technical aspects

HealthTap's technical aspects include reliable and available services, user-friendly training resources, and easy access to technical help 7.

Clinical utility and safety

The clinical utility and safety of HealthTap are not detailed in the provided documents, but the service includes access to board-certified doctors and an AI-powered symptom checker 7.

Usability and human centricity

HealthTap is designed for ease of use, with a setup time of less than 15 minutes for providers and two minutes or less for consumers. It offers a harmonious visual design and is structured to provide clear and important information 7.

Data management

HealthTap's data management practices are not explicitly detailed in the provided documents, but the platform integrates with EMRs and supports data exchange protocols 7.

Functionality

HealthTap provides clear information about its features, including an AI-powered symptom checker, doctor-written Q&A, and unlimited virtual doctor visits for a subscription fee 7.

Content

HealthTap's content includes medical information from real doctors and is designed to be clear and appropriate for the target audience 7.

Endorsement

There is no information provided on endorsements or verifications from health organizations for HealthTap.

Maintenance

HealthTap presumably maintains and periodically updates its system but maintenance practices are not detailed in the provided documents.

Developer

HealthTap demonstrates a commitment to ethical conduct, clinical responsibility, and user-oriented interaction, with a focus on continuous learning and assessment of user needs 7.

Contextual criteria clusters

Emphasizes the tool's integration into specific scenarios.

Data-protection compliance

HealthTap's compliance with data privacy and protection laws is not explicitly detailed in the provided documents.

Safety regulatory compliance

HealthTap's safety regulatory compliance is not explicitly detailed in the provided documents.

Interoperability and data integration

HealthTap supports interoperability and data integration with other apps, e-tools, wearable devices, and electronic health records 7.

Cultural requirements

HealthTap's attention to cultural requirements is not explicitly detailed

Affordability

HealthTap offers an affordable subscription model, with unlimited online doctor visits ranging from $99 to $120 per year 7.

Cost-benefit

A cost-benefit analysis for HealthTap is not provided, but the subscription model suggests consideration of the balance between costs and benefits 7.

Implementatability

HealthTap is designed to fit well into existing workflows and infrastructure, requiring no additional investment in physical infrastructure 7.

Dr. Julius Obinna Ugwu
Dr. Julius Obinna Ugwu

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